Return and Refund Policy

Can I return or exchange an item if I ordered the wrong size or color, or simply changed my mind?

No, we do not support returns or exchanges for items ordered with the wrong size, color, or if you simply changed your mind. Our business operates on a print-on-demand model, which means that each item is custom-made specifically for you.

What if I received a damaged or defective product?

If you received a damaged or defective product, or if there was a manufacturing error, we will gladly offer a refund or replacement.  

You can contact us at psalms34clothing@gmail.com or using the contact form at the bottom of our site. Please include your name, email, order number, provide photo evidence of the issue and description of the issue within 10 days of receiving your order. If your reprint request is accepted, we’ll send you a new product or if a refund is required we will work on processing that too.

 

How do I request a refund or replacement?

To request a refund or replacement for a damaged or defective product, please email us at psalms34clothing@gmail.com within 10 days of receiving your item. Make sure to include order number and photo evidence of the issue in your email. Our team will review your request and if approved, we will proceed with the refund or replacement process.

What if my refund or replacement request is approved?

If your refund or replacement request is approved, we will initiate the necessary steps to process your refund or send you a replacement item. Please note that the processing time may vary depending on the nature of the request and any additional information required.

How long does it take to receive a refund or replacement?

The time it takes to receive a refund or replacement may vary depending on various factors, including the nature of the request and any additional information required. Our team will make every effort to process your refund or replacement as quickly as possible.

What if I have further questions or need assistance?

If you have any further questions or need assistance regarding our return and refund policy, please feel free to contact us at psalms34clothing@gmail.com. Our team will be happy to assist you.